NICE is dedicated to eliminating the friction between companies and consumers. Their goal is to create exceptional experiences that foster brand loyalty and build strong customer relationships.
NICE empowers organizations to meet the demands of today's consumers and employees. They achieve this by delivering effortless, consistent, and personalized digital-first experiences through CXone, the world's leading cloud CX platform.
NICE is recognized for its innovation and comprehensive end-to-end CX approach. This approach combines digital entry points, journey orchestration, smart self-service options, well-prepared agents, and a complete performance suite. All these features are powered by NICE's purpose-built CX Analytics, AI, and domain expertise.